Managing Your Subscription
Viewing your current plan
Go to Account → Billing to see your current subscription plan, billing cycle, next renewal date, and the features included in your plan.
Upgrading your plan
To upgrade, click Change Plan on the Billing page. When you upgrade:
- New features are available immediately.
- You’re charged a prorated amount for the remainder of your current billing period.
- Future invoices will reflect the new plan’s price.
Downgrading your plan
You can downgrade at any time. The downgrade takes effect at the end of your current billing period. If your current usage exceeds the lower plan’s limits, you’ll be prompted to reduce usage before the downgrade takes effect.
Cancelling your subscription
To cancel, go to Account → Billing → Cancel Subscription. After cancelling:
- Your account remains active until the end of the paid period.
- All your data is retained for 60 days after the period ends.
- After 60 days, inactive cancelled accounts are permanently deleted.
| 💡 Need to pause instead of cancel? Contact support — we can place your account on hold for up to 3 months if you’re between hiring cycles. |
